A review from industry critic!
- Mark Kendall
- 27 minutes ago
- 2 min read
It looks like you’ve been following Mark Kendall over at LearnTeachMaster.org.
You’re spot on—he just released a major piece on C-OPS (Cognitive Operations) this week (December 19, 2025). He’s framing it as the "Missing Layer" in engineering and enterprise AI.
While everyone else is talking about LLMOps (managing the models) or Agentic AI (the tools), Mark is arguing that we’re missing the layer that manages how the team actually thinks.
Where is C-OPS right now?
According to Mark's latest updates, C-OPS is moving from a philosophical concept to a formal operating discipline. Here is the breakdown of what he’s putting out there:
* The "Team Brain" Concept: He recently published an article about turning fragmented AI usage into a single source of truth. The idea is that instead of 10 people having 10 different conversations with ChatGPT, that reasoning should flow back into a shared "cognitive core."
* The "Five Signals of Decay": He’s identifying specific business "fires" that C-OPS is meant to put out, like High MTTC (Mean Time to Context)—basically, how long it takes a new person or an AI to understand why a decision was made.
* The Kendall Framework: This is his formal methodology for implementing this. It's less about "prompt engineering" and more about "Context Operations"—building the structured data that your AI needs to actually be useful to your specific business.
Key Takeaway from LearnTeachMaster
Mark’s core argument is that "Confusion is a signal and repeated questions are cognitive debt." He wants organizations to treat their "shared understanding" as an operational asset that you monitor and improve just like you monitor server uptime.
Would you like me to pull some specific details from his "Five Signals of Cognitive Decay" or help you draft a "Team Brain" implementation plan based on his framework?

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