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A System for Clarity Under Uncertainty

  • Writer: Mark Kendall
    Mark Kendall
  • 3 hours ago
  • 4 min read


Intent + Signals




Seeing Clearly in the Fog




A System for Clarity Under Uncertainty






Introduction




The Problem No One Names



Modern systems don’t fail because they lack intelligence.

They fail because they lack orientation.


They produce outputs, automate decisions, scale execution—but they do so without a reliable way to know whether those actions remain aligned with what actually matters. When conditions are stable, this weakness hides. When ambiguity, speed, or complexity increases, it becomes fatal.


This is the environment we now operate in.


Requirements are incomplete.

Inputs are noisy.

Goals shift mid-execution.

Constraints conflict.


This state—often described as chaos—is better understood as fog. And fog is not a temporary condition. It is the normal operating environment of modern technical, organizational, and AI-driven systems.


The question is no longer how do we eliminate uncertainty?

The question is how do we see clearly inside it?


The answer is simpler than most expect:


Pair clear intent with meaningful signals.


Together, they form a lightweight system that allows direction, correction, and autonomy to coexist—without overburdening teams or over-engineering control.





1. The Fog Is the Real Operating Environment



Most architectures are designed as if clarity comes first and execution follows. In reality, execution begins while clarity is still forming.


Consider how systems actually operate:


  • Product requirements arrive partially formed

  • Business goals evolve mid-cycle

  • External dependencies behave unpredictably

  • Human decisions introduce variance

  • AI systems generate probabilistic outputs



Fog is not a failure mode.

It is the medium.


Systems that assume perfect information upfront must constantly be corrected by force: meetings, approvals, documentation, escalation. Over time, this creates drag, resentment, and brittleness.


Resilient systems take a different approach.

They accept uncertainty—and design for navigation instead of certainty.





2. Why Rules and Prompts Don’t Scale



When faced with ambiguity, most organizations respond by adding control:


  • More rules

  • More documentation

  • More approvals

  • More detailed prompts



This works briefly, then collapses under its own weight.


Rules decay.

Prompts become brittle.

Edge cases multiply.


Most importantly, these mechanisms assume that future conditions can be predicted from past understanding. That assumption no longer holds.


The problem isn’t lack of intelligence.

It’s lack of feedback-aligned direction.





3. Intent: Direction Without Micromanagement



Intent is not a plan.

It is not a task list.

It is not a specification.


Intent is direction under uncertainty.


Well-formed intent answers three questions:


  1. What must be true?

  2. What does success look like?

  3. What must never be violated?



Intent is deliberately compact.

It defines boundaries, not behavior.


Examples of intent:


  • “Optimize for long-term customer trust over short-term revenue.”

  • “Reduce operational cost without increasing human intervention.”

  • “Improve response speed while preserving explainability.”



Intent does not tell a system how to act.

It tells a system what must be preserved while acting.


By itself, intent is powerful—but incomplete.





4. Signals: How Reality Talks Back



If intent provides direction, signals provide truth.


Signals are not dashboards.

They are not vanity metrics.

They are not raw telemetry.


Signals are meaningful indicators that reveal whether actions are aligning with intent in the real world.


Examples of signals:


  • Rising human overrides

  • Increased retries or fallbacks

  • Latency relative to expectation, not absolutes

  • Cost behavior against declared constraints

  • Inconsistency across outputs

  • Frequency of corrective intervention



Signals do not tell you what to do.

They tell you what is happening.


Without signals, intent becomes belief.

With signals, intent becomes testable.





5. The Closed Loop That Changes Everything



The power emerges when intent and signals form a loop.


Intent → Action → Signals → Adjustment → Sharpened Intent


This loop enables:


  • Learning without chaos

  • Adaptation without redesign

  • Autonomy without loss of control



Instead of freezing behavior in advance, the system adjusts continuously based on evidence.


This is not trial-and-error.

It is guided exploration.





6. Autonomy That Is Earned, Not Assumed



Autonomy is often treated as a binary decision: allowed or forbidden.


In resilient systems, autonomy is dynamic.


  • Strong, consistent signals → autonomy expands

  • Weak or conflicting signals → autonomy contracts

  • Missing or degraded signals → pause or escalate



Autonomy is not granted once.

It is continuously justified by signal health relative to intent.


This approach replaces micromanagement with trust grounded in evidence.





7. Preventing Drift Without Bureaucracy



Most failures are not sudden.

They are gradual.


Small misalignments compound quietly until outcomes collapse. Traditional governance detects problems late—after damage is done.


Signals reveal drift early:


  • When outcomes technically succeed but violate intent

  • When optimization erodes constraints

  • When behavior diverges subtly over time



This allows correction before failure, without heavy oversight.





8. Why This Scales (and Stays Lightweight)



Intent + signals scale because they reduce cognitive load.


Instead of managing:


  • Every decision

  • Every edge case

  • Every exception



You manage:


  • Direction

  • Feedback



This approach:


  • Reduces documentation burden

  • Shortens review cycles

  • Improves decision quality

  • Lowers coordination cost



It scales not by adding structure—but by removing unnecessary control.





9. From AI Agents to Organizations



This pattern is not new.

It is universal.


Biological systems operate this way.

High-performing teams operate this way.

Experienced leaders operate this way.


AI systems now force the issue because probabilistic behavior demands feedback-driven alignment. But the lesson applies everywhere.


Wherever uncertainty exists, intent + signals outperform control.





10. Seeing Clearly in the Fog



The goal was never perfect clarity.


The goal was orientation.


When intent provides context and signals provide feedback, systems do not need certainty. They need awareness.


This is how resilient systems:


  • Move quickly without breaking

  • Adapt without drifting

  • Scale without suffocating



When every message can pass through the fog—because intent gives it meaning and signals give it truth—you don’t need more rules.


You need a system that can see.









 
 
 

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