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How to Build an Agentic Platform Without Building One

  • Writer: Mark Kendall
    Mark Kendall
  • 22 hours ago
  • 3 min read


How to Build an Agentic Platform Without Building One



Everyone is suddenly talking about agentic platforms. Control planes. Registries. Decision graphs. Human-in-the-loop. The diagrams look impressive, and honestly, they should — because if you actually built all of that yourself, it would be a massive engineering effort.


Here’s the uncomfortable truth most enterprises eventually discover:


You don’t need to build an agentic platform to offer an agentic platform.


In fact, trying to build one from scratch is usually the slowest, riskiest, and most expensive way to get there.





The mistake most teams make



When teams hear “agentic,” they immediately jump to building:


  • Custom agent runtimes

  • Homegrown registries

  • Bespoke observability

  • Proprietary orchestration layers



That approach can be useful as a learning exercise. It gets the wheels turning. It teaches you what’s happening under the hood.


But in production — especially in an enterprise — it quickly runs into problems:


  • High operational burden

  • Difficult security reviews

  • Hard client sell-through

  • Long-term ownership risk



Most companies don’t want to own agent infrastructure.

They want to use it safely, predictably, and cost-effectively.





The phone network analogy (why this works)



Think about the mobile phone industry.


Companies like T-Mobile and Verizon own the towers, spectrum, and routing. But dozens of smaller carriers sell “their own network” — even though they’re really just wrapping the same underlying infrastructure with pricing, branding, and customer experience.


Enterprise AI is heading in the same direction.


Hyperscalers like Amazon Web Services, Microsoft Azure, and Google Cloud already own:


  • The compute

  • The models

  • The scaling

  • The security posture



Trying to compete with that is unnecessary.


The opportunity is in the wrapper, not the wires.





What hyperscalers already give you



Let’s take AWS as a concrete example.


AWS already provides:


  • Managed LLM access via Amazon Bedrock

  • Secure ingress via API Gateway

  • Scalable execution via Lambda, ECS, or EKS

  • Workflow control via Step Functions

  • Async coordination via EventBridge and SQS

  • Baseline observability via CloudWatch and OpenTelemetry



What AWS doesn’t give you is:


  • An opinionated agent contract

  • A learning path for teams

  • Guardrails for enterprise adoption

  • A consistent developer experience



That gap is exactly where an agentic platform lives.





What an “agentic platform” really is



A modern agentic platform is not a runtime.


It is:


  • A set of contracts

  • A reference architecture

  • A curated stack

  • A developer experience

  • A governance model



In other words, it’s an enablement layer, not a reinvention of infrastructure.





The practical model that actually works




1. Define a canonical agent contract



This is your core IP.


Things like:


  • Input and output schemas

  • Context envelopes

  • Confidence thresholds

  • Approval requirements

  • Action manifests



This is where concepts like Learn → Teach → Master belong — not buried inside code, but expressed as repeatable patterns.





2. Use thin FastAPI services as adapters



Instead of a massive control plane, use:


  • Lightweight FastAPI services

  • Clear request/response boundaries

  • Stateless execution

  • Cloud-native deployment



These services act as adapters between enterprise systems and agent tooling — not as a replacement for enterprise gateways.





3. Plug into existing agent and observability platforms



This is the part most people overthink.


You don’t rebuild:


  • Tracing

  • Evaluation

  • Replay

  • Human-in-the-loop UIs



You integrate with them.


Your platform’s value is in how they’re wired together, not in rewriting them.





4. Brand and standardize the experience



This is where the platform becomes real to teams:


  • Starter repositories

  • CLI tooling

  • Documentation

  • Reference diagrams

  • Secure defaults

  • Cost controls

  • Naming conventions



This is what people actually adopt.





Why this scales in the enterprise



This model:


  • Reduces security review friction

  • Avoids vendor lock-in fears

  • Aligns with cloud operating models

  • Is auditable and replaceable

  • Scales across clients and teams



Most importantly, it’s sellable.


You’re not asking a client to bet on your proprietary agent runtime.

You’re helping them use platforms they already trust — better.





The takeaway



If there’s one line to remember, it’s this:


An agentic platform is not something you build — it’s something you curate.


Build the contracts.

Standardize the patterns.

Wrap the infrastructure that already exists.


That’s how you ship an agentic platform without owning the hardest parts — and that’s how real enterprise adoption actually happens.






 
 
 

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